Questions & Answers

Q: QuestionDoes this laptop supports 120Hz (or more) on an external monitor using HDMI? what would be the max refresh rate supported?

Asked 5 years ago by Anonymous.

• A:Answer Yes, it would. The laptop has HDMI 2.0. The max refresh rate would be 120Hz.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan it run Fortnite and other games like that at over 80 FPS

Asked 5 years ago by Jack.

• A:Answer It should run games like fortnite, CS:GO, GTA 5, Minecraft (with shaders too) without any issues. You might have issues on some demanding games like RDR2 or watch dogs 2, but you can always lower settings and still get a good experience. As for FPS, it depends on multiple things. Have the laptop set on high performance mode in power options, and make sure you add another stick of RAM for dual channel and you can get a pretty big FPS increase Here’s one if you need it https://www.amazon.com/3200MHz-PC4-25600-260-Pin-SODIMM-M471A1K43DB1-CWE/dp/B08FBNYQ5F

  Answered 5 years ago by supp

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Q: QuestionDoes it support virtualization?

Asked 5 years ago by Delibird.

• A:Answer You can run virtual machines on this laptop.

  Answered 5 years ago by HP Team

  
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Q: Question1x8gb or 2x4gb

Asked 5 years ago by RamSticks.

• A:Answer This laptop comes with 8 GB DDR4-3200 SDRAM (1 x 8 GB).

  Answered 5 years ago by HP Team

  
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Q: QuestionWhen will this item be back in stock?

Asked 5 years ago by Aquila.

Q: QuestionCan this gaming laptop also be used as a regular laptop? For like e-learning

Asked 5 years ago by Me.

• A:Answer Of course, without an issue.

  Answered 5 years ago by supp

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Q: Questionwhy, does it say that it isn't available?

Asked 5 years ago by nick.

• A:Answer I would say it’s because it’s out of stock..

  Answered 5 years ago by Minigamer20

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Q: QuestionWill I need actual credit, from a “normal” credit card company to do the payments instead of buying it outright?

Asked 5 years ago by Arrgo.

Q: Questionhow can this be added to your shopping cart? It doesn't have this available and its not in stock in the store? so how do you purchase it?

Asked 5 years ago by grammytofourboys.

Q: QuestionCan the PNY 2.5 SATA SSD 1TB be put into this?

Asked 5 years ago by Guy.

• A:Answer Yeah it has an extra drive bay for a SSD or HDD, it’s 2.5 inches pretty sure

  Answered 5 years ago by hiss

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Q: QuestionWill this be good to play World of Warcraft on?

Asked 5 years ago by Marcus.

• A:Answer Yes this would be great for WOW.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhen will be available again. ?

Asked 5 years ago by Mani.

Q: QuestionWill this laptop run Zoom conferencing.

Asked 5 years ago by Silverado.

• A:Answer It should without any issues

  Answered 5 years ago by Shsh

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Q: QuestionWould i be able to upgrade the ram and could i use a external storage for extra storage.

Asked 5 years ago by Daniel.

• A:Answer Yes you can upgrade the RAM. There is also room for an internal 2.5" drive so you could add internal storage or external storage.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes this have a 144/120 hz screen? If not, is it possible for me to customize/add a higher refresh rate screen to this laptop?

Asked 5 years ago by Steven.

• A:Answer This laptop has a refresh rate of 60 Hz. You can use an external display with the HDMI port.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs it normal for this laptop to get loud? I’ve had it for about a day and it can get too loud sometimes.

Asked 5 years ago by Wpkk.

• A:Answer It should not get very loud. If you feel it is too loud you may wish to contact HP support at https://support.hp.com.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhat is the maximum refresh rate on the screen?

Asked 5 years ago by Rocket.

• A:Answer This laptop has a refresh rate of 60 Hz.

  Answered 5 years ago by HP Team

  
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Q: QuestionIS IT 3RD GEN OR 4TH GEN RYZEN 5 4600H ? WHAT ABOUT INTERNATIONAL WARRANTY?

Asked 5 years ago by Anonymous.

• A:Answer The HP Pavilion Gaming Laptop 15-ec1073dx has an AMD Ryzen 5 4600H with a 3.0 GHz base clock, up to 4.0 GHz max boost clock. Here is a link with information on Global Warranty/international coverage from HP: https://support.hp.com/us-en/document/bpr01266

  Answered 5 years ago by HP Team

  
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Q: Questionwhat is the max capacity of storage we can keep in hdd/ssd slot in the laptop?

Asked 5 years ago by kush.

• A:Answer There are 1TB and 2TB drives available.

  Answered 5 years ago by HP Team

  
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