“the sound is not working on my HP all-in-one computer. it is turned to max and still no sound. Also email is not working”
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I'm sorry that you have experienced these issues. I recommend reaching out to HP Support so they can assist you. They have access to more tools to assist you. Here's the link to HP Support: http://support.hp.com/us-en . Click "Contact HP" at the bottom left of the page. Alternatively, you can reach them by phone at 1-800-474-6836. Or reach out to the Geek Squad at Best Buy.
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