“How do you toggle the headphone jack to become a microphone jack? It's not reading our mic when we plug it in. (Our other computer with a separate jack sees the mic immediately, so I know it's not the microphone.)”

1-1 of 1 Answer

• Here are some troubleshooting steps you can try: https://support.hp.com/us-en/document/c03421813 If you are still having issues, please contact HP Support. Here's the link for HP Support: https://support.hp.com/us-en/contact-hp . Alternatively, you can reach them by phone at 1-800-474-6836.

  Answered by HP Team 5 years ago

  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.