A:AnswerI'm sorry that you have experienced this issue. I recommend reaching out to HP Support so they can assist you. They have access to more tools to assist you. Here's the link to HP Support: http://support.hp.com/us-en . Click "Contact HP" at the bottom left of the page. Alternatively, you can reach them by phone at 1-800-474-6836.
A:AnswerHover your mouse over the power icon in taskbar, right click and go o settings. Change setting for.."What happens when I close my lid" set that to hibernate when plugged in and on battery.
Save that, fully charge laptop, close lid and check next day.
A:AnswerThere are various ways you can transfer your data from your old computer to the new computer. You can use an USB data transfer cable, an external hard drive or a cloud service like OneDrive. Here is a great article: https://store.hp.com/app/tech-takes/how-to-transfer-files-from-pc-to-pc
A:AnswerI use it for college, it is a very good light laptop to take it everyday, the quality of the images are very good. I am taking science classes and it is fast
