“I bought this laptop a year ago and the keyboard stopped working in a few weeks. I was sent a new one but the same thing just started happening again. Any answers as to why this is?”
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That's not a normal issue, and we're sorry you've experienced it twice. Please contact HP Support for help at https://support.hp.com/us-en
Sorry, there was a problem. Please try again later.I have been having troubles with my HP lately as well. First my internal speakers randomly stopped working. I sent it in to the geek squad and they fixed it.. but as soon as I got it back my internal microphone stopped working!? When I talked with geek squad they said it was an internal problem. I would suggest taking it up to geek squad to see if they could help. Or see if your laptop is set on tablet mode which turns the keyboard off.
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