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Questions & Answers
- Model:
- 800 G1 SFF-20560
- |
- SKU:
- 6298363
Highly rated by customers for: Value
Page Showing 1-20 of 26 questions
Q: QuestionC an a DVD-CD player be installed in it?
Asked by Tom.
- A:Answer Yes you can install a drive. There's a plastic cover on the front that covers an empty drive bay. According to the photos and HP's answer above, it's SUPPOSED to already come with one. However, according to the reviews.. people are saying theirs never came with one. Also, my sister just purchased this computer and it does NOT have a CD/DVD drive installed. Just a plastic panel covering the drive bay slot. In fact, the front panel looks different than the one in the photos (drive slot is in the middle instead of on the top right edge). HP and Best Buy, you need to update your answer and change the photos. Otherwise this is MISLEADING and false advertising.
Answered by BruceWrigleys
Q: QuestionWhat OS does it include?
Asked by Anonymous.
- A:Answer It has Windows 10 Home.
Answered by HP Team

Q: QuestionWhat is the graphics card?
Asked by paully.
- A:Answer Hi, thank you for the question. HP 800 G1 SFF-20560 desktop has an Intel HD Graphics card 4600.
Answered by HP Team

Q: QuestionDoes this have a SD card slot??
Asked by Nickki.
- A:Answer Hi Nikki, thank you for the question. This refurbished EliteDesk desktop does not have an SD card slot, however, you can purchase an external SD card reader that will plug into a USB port.
Answered by HP Team

Q: Questionwhat is the return policy for refurbished computers?
Asked by neutraski.
- A:Answer Hello. Thanks for your question. We recommend reaching out to the Best Buy customer service team for further assistance.
Answered by HP Team

Q: QuestionIs this cpu wifi capable
Asked by Anonymous.
- A:Answer It doesn't have Wi-Fi capability built in. However, you can use a USB Wi-Fi adapter that plugs into one of the USB ports on the computer to add that capability
Answered by HP Team

Q: QuestionWILL I BE ABLE TO RUN WINDOWS 11
Asked by crazyinLA.
- A:Answer Windows 11 is only supported on 8th generation or newer Intel processors and this computer has a 4th generation processor, so unfortunately, it will not.
Answered by HP Team

Q: Questionis this a gaming pc?
Asked by mamaw.
- A:Answer Hello, while you can play some games on any computer, modern games like Minecraft, Fortnite and most other popular titles require a lot of power. For this reason, I would recommend a model with a dedicated Graphics Processing Unit (GPU). Thank you for being an HP customer!
Answered by HP Team

Q: Questioncan a firewire card be installed in this? i use it for music software interface
Asked by jim1962.
- A:Answer Hello, if you go to Intel Ark and look up the i5 core for this model you will see that the motherboard uses has the ability of the PCI Express (Peripheral Component Interconnect Express - PCIe) expands up to 3.0, equivalent options are 1x16, 2x8, 1,x + 2x4, Max # of PCI Express Lanes is 16. This motherboard has 1S Scalability. Thank you for being an HP customer!
Answered by HP Team

Q: QuestionLG - Super-Multi 24x Internal DVD±RW/CD-RW Drive - Black Model:GH24NSB0SKU:2691169 Will this Drive fit in this PC?
Asked by vaskip55.
- A:Answer Hello, the disc drive you're looking at is for a full-size desktop and this is a small form factor desktop so it would not fit. Thank you for being an HP customer!
Answered by HP Team

Q: QuestionAccording to desc there is no DVD drive. But in answers it's stated it has one note: (This computer does not include a built-in DVD/CD drive.) is there or not please
Asked by vaskip55.
- A:Answer Hello, there is a note at the bottom of the list of specifications which states "Note: This computer does not include a built-in DVD/CD drive." This refurbished EliteDesk Desktop does not come with an internal DVD/CD optical drive. Thank you for being an HP customer!
Answered by HP Team

Q: Questionwill this come with a power cord?
Asked by ghost.
- A:Answer Thank you for the question. Yes, the refurbished EliteDesk will include a power cord.
Answered by HP Team

Q: QuestionWhat type of display ports does it have?
Asked by Bear.
- A:Answer Thanks for your question. These computers have a VGA and 2 DisplayPort outputs for monitors.
Answered by HP Team

Q: QuestionI have two questions and i hope you can answer this in a few days. Can this computer run games like "GTA" or "Apex Legends?". Also, if there is no internet can i still connect it with the wired connection? Thank you for reading this message.
Asked by Malik.
- A:Answer You would want to look at the system requirements for any software from the developer's website. Updates can change the requirements which can affect which settings you can run the software on or if you can run it at all.
Answered by HP Team

Q: QuestionHow old is this unit? when was it manufactured?
Asked by alb.
- A:Answer The 4th Generation Intel processor in the computer was released in mid 2013, so the computer was originally manufactured about six years ago.
Answered by HP Team

Q: QuestionDoes it have WiFi
Asked by Mimi.
- A:Answer No. This computer has an RJ-45 connector for network connectivity.
Answered by HP Team

Q: Questionwhat kind of warranty, This better than pavilion
Asked by Len.
- A:Answer 1 year limited warranty for parts and labor. For further assistance, please reach out to Best Buy's customer service team. To compare this refurbished computer with a current generation, this desktop has a 4th generation Intel i5 processor. Today's desktops will have 8th generation Intel i5 processors and higher. And they will the newer wireless standards.
Answered by HP Team

Q: QuestionDoes this have bluetooth and Wifi?
Asked by Tina.
- A:Answer No bluetooth or WiFi. Also, despite the picture, no dvd player/recorder. It never occurred to me to check to see if a modern machine has WiFi or not. Kind of like checking on a new car to maker sure it has power windows, WiFi should just be there now, should not be considered an upgrade.
Answered by Fred6
Q: QuestionDoes it come with Windows 10
Asked by murph.
- A:Answer Yes the specs say it comes with Windows 10 Pro.
Answered by HP Team

Q: QuestionDoes it come with any wires like the power cord?
Asked by Nick.
- A:Answer No, it does not come with a power cord.
Answered by CommunityAnswer
Page 1, Showing 1-20 of 26 questions
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