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The HP Smart app on your phones app store will find the device and walk you through set up. This will require a WiFi source. It sounds like you are setting up WiFi Direct if you are printing a passcode, which is using a device network rather than data network. Which will not set up the device initially.
Sorry, there was a problem. Please try again later.At this point, you're going to need to talk to the HP support team at https://support.hp.com/us-en/printer
Sorry, there was a problem. Please try again later.
