Questions & Answers
- Model:
- 14-ef2013dx
- |
- SKU:
- 6532928
Highly rated by customers for: Speed, Battery Life, Size
$389.99Your price for this item is $389.99
Clearance
Comp. Value: $1,499.99
The comparable value price is $1,499.99
Page Showing 21-40 of 52 questions
Q: QuestionDo the USB C ports support DP Alt Mode?
Asked by Vangogh.
- A:Answer Thank you for the question. The Spectre 14-ef2013dx has 2 Thunderbolt™ 4 with USB Type-C® 40Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4, HP Sleep and Charge).
Answered by HP Team

Q: QuestionWhat is the manufacturer warranty on this laptop?
Asked by Mike.
- A:Answer Thank you for your question on the HP Spectre 2-in-1. All HP laptops come with a 1‐year factory limited warranty.
Answered by HP Team

Q: QuestionIs it possible to connect a sim card to this computer?
Asked by Anonymous.
- A:Answer Hello. Thanks for your question. There is no SIM card slot on this HP Spectre x360 laptop.
Answered by HP Team

Q: QuestionI want to connect my HP Spectra to a monitor. It doesn't have an HDMI port. What type of cable do I need to get?
Asked by Nic.
- A:Answer I use a simple USB-C hub and it has worked without issue.
Answered by Chucko
Q: QuestionWhat is weight of this laptop?
Asked by Elaine.
- A:Answer The Best Buy spec says 3.01 lbs. I have the unit and that seems feasible. I have not weighed it, but it is compact, powerful and light.
Answered by Chucko
Q: QuestionDoes this model have the OLED? Also, does it have Windows Hello? Thanks.
Asked by Eric.
- A:Answer Hello, Eric. Thanks for your question. This HP Spectre x360 laptop does not have an OLED screen. You can use Windows Hello with this laptop.
Answered by HP Team

Q: QuestionCan you use a stylist pen on the screen? If so what type?
Asked by Busyizzy.
- A:Answer Yes, any active pen would work but HP ones too (HP Rechargeable MPP 2.0 Tilt Pen)
Answered by myhonestreview
Q: QuestionWhat is the brightness level for this laptop? How many nits ?
Asked by Rahad.
- A:Answer Thank you for asking. The Spectre 14-ef2013dx has a display of 400 nits, anti-reflection Corning® Gorilla® Glass NBT™.
Answered by HP Team

Q: QuestionHI, what is the battery life? Thanks
Asked by Mao.
- A:Answer The battery life is rated at up to 18 hours.
Answered by HP Team

Q: QuestionWhat is the weight of the laptop?
Asked by handysimon.
- A:Answer The Best Buy specification says 3.01 lbs. I have one and it seems feasible.
Answered by Chucko
Q: QuestionWhy do I have a flat battery when the laptop was in boxed? After charging, I checked battery life only to see 8hrs as against between 12 and 18hrs I saw when I searched for the specifications. What is the implication of all these?
Asked by Ajip.
- A:Answer I wouldn't trust what Windows says as far as battery life left. Especially with a new laptop. The laptop won't last 18 hours but probably around 10. These OEM's states these claims but forget to tell you how they tested it. Probably low brightness, no wifi or bluetooth on and etc.
Answered by Bdunn
Q: QuestionWe cannot find the product number of the laptop we purchased from bestbuy on HP site. The product number is 7H4F0UA#ABA. What does this mean? Why do we have #ABA included in the product number?
Asked by Ajip.
- A:Answer The reply by HP team says the laptop is an 14-ef2013dx model. Kindly confirm what you said and the difference between 14-ef2023dx
Answered by Anonymous
Q: QuestionDoes this include a pen?
Asked by Geo.
- A:Answer No, this Spectre 2-in-1 laptop does not include a pen.
Answered by HP Team

Q: QuestionDoes it have a webcam?
Asked by Mad.
- A:Answer Thank you for the question. Yes, the Spectre 14-ef2013dx has an HP True Vision 5MP IR camera with a camera shutter, temporal noise reduction, and integrated dual array digital microphones.
Answered by HP Team

Q: QuestionI need bigger screen 16' or 17'
Asked by KK.
- A:Answer Hello. Thanks for your question. We recommend searching for HP Spectre 16 on Best Buy's website for 16" HP Spectre laptop options. If you need further assistance, we recommend reaching out to the Best Buy customer service team or a Blue Shirt in the computer department.
Answered by HP Team

Q: QuestionHow many hours the battery last?
Asked by marcelo.
- A:Answer The battery life is listed as 18 hours under mixed use.
Answered by HP Team

Q: QuestionDoes it come with Microsoft office preloaded?
Asked by dom.
- A:Answer It comes with a promotional, limited time Office access only, so is not 'free' with the purchase. However, a free program (WPS suite) is available on line and for most purposes and the average user is equivalent to what Office provides. I loaded it seamlessly, and it has been working perfectly so far, and is compatible with all my old files that were created in Office formats.
Answered by HL01
Q: QuestionWhat pen works with the HP - Spectre 2-in-1 13.5" Wide Ultra XGA+ Touch-Screen Laptop - Intel Evo Platform?
Asked by Autumn1.
- A:Answer Thank you for the question. Among MPP 2.0 capable pens, you might select the HP Rechargeable MPP 2.0 Tilt Pen.
Answered by HP Team

Q: QuestionIs this display OLED? If not is one available with OLED?
Asked by willreview4food.
- A:Answer This model does not include an OLED screen. 14-ef2023dx does have an OLED screen. If you are curious while looking different models on Best Buy's site, you can click Specifications and go to Display to see the Display Type.
Answered by HP Team

Q: QuestionThe Spectre has an SSD card slot. Can you write to the SSD card as well as read?
Asked by Thom.
- A:Answer Thank you for the question. The SSD (solid-state drive) is internal. The Micro SD card alot (for micro secure digital cards) can be used for ancillary storage. Yes, you can write to it or access existing files from it.
Answered by HP Team

Page 2, Showing 21-40 of 52 questions
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