Questions & Answers
- Model:
- 14-ef2013dx
- |
- SKU:
- 6532928
Highly rated by customers for: Speed, Battery Life, Size
$389.99Your price for this item is $389.99
Clearance
Comp. Value: $1,499.99
The comparable value price is $1,499.99
Page Showing 41-52 of 52 questions
Q: QuestionDoes this model have Alexa voice assist?
Asked by Lularose.
- A:Answer Hello, the Windows 11 Operating System has available the Alexa Assistant application and you can access it by searching for it. Thank you for being an HP customer!
Answered by HP Team

Q: QuestionWhat is the screen refresh rate for the 14-ef2013dx model?
Asked by Bill.
- A:Answer Hello, Bill. Thanks for your question. The refresh rate of this HP Spectre x360 2-in-1 Laptop 14-ef2013dx is 60 Hertz.
Answered by HP Team

Q: QuestionDoes HP spectre 14-ef2013dx have anti-reflection coating on the screen?
Asked by Rez.
- A:Answer Thank you for the question. The Spectre 14-ef2013dx display has anti-reflection Corning® Gorilla® Glass NBT™, Low Blue Light, 400 nits, 100% sRGB.
Answered by HP Team

Q: QuestionDoes it include the stylus?
Asked by KK.
- A:Answer Thank you for the question. No, but a protective sleeve is included with the Spectre Evo Platform 14-ef2013dx laptop.
Answered by HP Team

Q: QuestionDoes the new 14-ef2013dx use the AX211 or AX411 wifi card?
Asked by Jake.
- A:Answer Thank you for asking. The Spectre 14-ef2013dx has the Intel® Wi-Fi 6E AX211 (2x2) and Bluetooth® 5.3 wireless card.
Answered by HP Team

Q: QuestionDoes this laptop come with Microsoft Office? I have purchased this laptop but I could not find any product key to activate the office.
Asked by Minul.
- A:Answer Microsoft Office products will need to be purchased separately.
Answered by user918500
Q: QuestionCan either the memory or the video card be upgraded?
Asked by CBall87.
- A:Answer Thank you for the question. No. HP Spectre and other Evo-built premium laptops will not have upgradeable memory and graphics, as they are designed to perform exactly as promised, in collaboration with Intel and HP. The memory is onboard (soldered), and the graphics are integrated, Intel® Iris® Xᵉ Graphics. The 13th-generation i7 processor does all the work, employing P and E cores when needed to efficiently process your tasks, whether for creating, business, or gaming.
Answered by HP Team

Q: QuestionCan I upgrade the storage space to more GB?
Asked by SHOPPER.
- A:Answer Thank you for the question. Yes, you can switch out the SSD for one with more capacity. We always recommend that upgrades be performed by a professional technician.
Answered by HP Team

Q: QuestionIs Ram and hard drive able to be upgraded?
Asked by ia24601.
- A:Answer Thank you for the question. The Spectre 14-ef2013dx laptop is built on the EVO platform and the RAM is onboard - not upgradeable. If you're wanting a higher-capacitySSD, it can be switched out. We recommend that the upgrade be performed by a professional technician.
Answered by HP Team

Q: QuestionI just ordered this laptop and there are no written directions how to plug it in or info about charging it. This is my first laptop so I know nothing! Hard to believe there is not even a basic instruction book how to plug it in and use it. Help!
Asked by Newbee.
- A:Answer Yes you have to buy your own USC cable and charger.
Answered by MakingADifference
Q: QuestionIs it possible to add DRAM to get to 32GB?
Asked by Doug.
- A:Answer No
Answered by myhonestreview
Q: QuestionDoes this model come with the active stylus pen?
Asked by Sean.
- A:Answer Hello, Sean. Thanks for your question. This HP Spectre x360 2-in-1 Laptop 14-ef2013dx is compatible with the HP Rechargeable MPP 2.0 Tilt Pen and the HP MPP 1.51 Pen.
Answered by HP Team

Page 3, Showing 41-52 of 52 questions
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