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HP - Spectre x360 2-in-1 13" 4K OLED Touch-Screen Laptop - Intel Evo Platform Core i5 - 8GB Memory - 512GB SSD + 32GB Optane - Nightfall Black

Model:: 13-aw2003dx; |
SKU:: 6430667

User rating, 4.3 out of 5 stars with 276 reviews.

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Page Showing 1-20 of 29 questions

QuestionSame question, when's the release date
Asked 5 years ago by Anonymous.
- Answer This is a brand new product, coming out in October 2020. The Itel Evo Platform was released on Sept. 2, 2020.
  Answered 5 years ago by HP Team
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QuestionIT IS THIS DIPLAY ANTIGLARE ?
Asked 4 years ago by Javi.
- Answer My answer is no
  Answered 4 years ago by Nicson
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QuestionDoes this computer overheat easily? I’ve had other HP’s in the past and they always got scorchingly hot.
Asked 4 years ago by Iffy.
- Answer Hi Iffy! No, this computer does not overheat. This system has the HP Command Center. With it, you can customize your PC's performance, connectivity, and external temperature. It features advanced thermal management with optimized thermal design and IR sensor keeps your laptop cool to touch, without affecting acoustics.
  Answered 4 years ago by HP Team
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QuestionWhat is the release date? HP doesn't even have this on their website! Thanks!
Asked 5 years ago by ArmyGTO.
- Answer I went on the online chat not long after this item was listed and they were not able to provide an answer.
  Answered 5 years ago by Anonymous
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QuestionDoes this laptop have a backlit keyboard with lights? And is it faster than Envy HP??
Asked 4 years ago by Billie.
- Answer Yes it has a backlit keyboard. The speed of our laptops is based on the processor and hard drive basically. Memory can play a factor in speed as well although not as directly. It is faster than many Envy laptops, but slower than some.
  Answered 4 years ago by HP Team
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QuestionIs there a model that comes with windows 10 Pro? If not, are you able to upgrade it yourself?
Asked 4 years ago by Trip.
- Answer No, the system comes from the factory with Windows 10 home 64 bit, so you would need to upgrade it. Yes you can upgrade it yourself.
  Answered 4 years ago by HP Team
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QuestionDoes this model come with magnetic area on side to hold the pen?
Asked 4 years ago by Nancy.
- Answer No but the leather case for it has a pen loop
  Answered 4 years ago by Alyssa
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QuestionIs there a model of this 13.3" that comes with 16GB of ram instead of 8?
Asked 4 years ago by LordRahl.
- Answer Thank you for the answer. But I was more looking for the 13.3" version like this one but with 16GB of ram.
  Answered 4 years ago by LordRahl
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QuestionIs the an empty memory slot for potential dual memory upgrade?
Asked 4 years ago by Gamer.
- Answer Thank you for the question. No, the Spectre 13-aw2003dx has is a single ram slot (not user accessible), occupied by 8GB.
  Answered 4 years ago by HP Team
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QuestionDoes this come with a privacy button that prevents side/over-the-shoulder screen view?
Asked 4 years ago by RhoeRhoe.
- Answer No. It has microphone and webcam kill switches, but people physically near you will still be able to see your screen.
  Answered 4 years ago by Bill
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QuestionHow is the volume.? Watts, decibels. Due to eye site, this is my source of entertainment. Need to hear movies, et al. Don't want earbuds.
Asked 3 years ago by Seeker.
- Answer Thank you for the question. Following are results from a third party test of the audio system of the Spectre x 360 13-aw2003dx: HP Spectre x360 13-aw2003dx audio analysis (±) | speaker loudness is average but good (80.1 dB) Bass 100 - 315 Hz (±) | reduced bass - on average 12.5% lower than median (±) | linearity of bass is average (8.7% delta to prev. frequency) Mids 400 - 2000 Hz (±) | higher mids - on average 5.1% higher than median (+) | mids are linear (6.6% delta to prev. frequency) Highs 2 - 16 kHz (±) | higher highs - on average 6.2% higher than median (+) | highs are linear (4.9% delta to prev. frequency) Overall 100 - 16.000 Hz (+) | overall sound is linear (14.9% difference to median) Compared to same class » 15% of all tested devices in this class were better, 7% similar, 78% worse » The best had a delta of 6%, average was 21%, worst was 53% Compared to all devices tested » 17% of all tested devices were better, 5% similar, 78% worse » The best had a delta of 3%, average was 20%, worst was 65%
  Answered 3 years ago by HP Team
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QuestionCan the resolution of this computer's screen be verified, or the store page be corrected? Demo versions of this in-stores only go up to 3840 x 2160, not 3840 x 2560 as the listing suggests, and the same model from HP directly is only 3840 x 2160.
Asked 4 years ago by Holt.
- Answer Hi Holt, thank you for reaching out. The HP Product Specification indicates that the Spectre 13-aw2003dx display is 4K UHD (3840 x 2160), OLED. We will reach out to Best Buy and ask them to correct the listing. See the specification here: https://support.hp.com/us-en/document/c06970577
  Answered 4 years ago by HP team
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QuestionHow many nits does this display have?
Asked 4 years ago by Javi.
- Answer Hello, Javi. This HP Spectre x360 Convertible 13-aw2003dx laptop has a brightness of 400 nits.
  Answered 4 years ago by HP Team
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QuestionThis is my second day with this computer and the battery doesn't seem to last long at all. I've used it for 25 minutes now and the battery dropped 9%. Not sure if it is because I bought the open-box version and it was on display in the store being used.
Asked 4 years ago by Owen.
- Answer Mine doesnt drain THAT quickly but compared to others I've had, it seems the battery doesnt last as long but so far I'm ok with it
  Answered 4 years ago by 242WestonGuy
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QuestionDoes this spectre model have finger print recognition?
Asked 4 years ago by tkf.
- Answer Hi, thank you for the question. HP 13-aw2003dx laptop does have a built-in fingerprint reader.
  Answered 4 years ago by HP Team
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QuestionDoes this beauty include an international warranty?
Asked 4 years ago by Anonymous.
- Answer Hi, thank you for the question. The HP Global Warranty covers HP products at the level of standard warranty offered in the country in which it is used. For example, a product purchased in country "A" and moved to country "B" receives the current warranty coverage provided by country "B" (if that product is marketed or supported in country B).
  Answered 4 years ago by HP Team
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QuestionHow do I go about fixing my laptop screen if it cracked?
Asked 2 years ago by Anonymous.
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QuestionDoes this model have graphics
Asked 4 years ago by Mena.
- Answer Every computer has some sort of graphics system-otherwise you wouldn't see anything on the screen. If you're asking if the computer has a discrete (meaning separate) graphics card, it doesn't. However, it does have the Intel Iris Xᵉ Graphics, which are really excellent.
  Answered 4 years ago by HP Team
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QuestionDoes it support LTE connectivity?
Asked 4 years ago by Saul.
- Answer No, this laptop does not support LTE connectivity.
  Answered 4 years ago by HP Team
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QuestionDoes this come with the leather case seen in YouTube videos?
Asked 4 years ago by Anonymous.
- Answer Yes
  Answered 4 years ago by Anonymous
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Showing 1-20 of 29 questions