“Even though I have tried to turn off the sproket, the white light remains on”

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• Just press and hold for 3 secs.

  Answered by Hanna 7 years ago

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• The white light does linger for a moment; make sure you are holding down the power button until it shuts off completely. If the light remains on, we recommend reaching out to us at support.hp.com!

  Answered by HP Team 7 years ago

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