Questions & Answers

Q: QuestionHow do you connect the printer to your smartphone?

• A:Answer You can connect the printer to your smartphone using Bluetooth.

Q: QuestionWhat is the maximum size of a photo that can be printed?

• A:Answer The maximum photo size that can be printed is 2 inches long by 3 inches wide.

Q: QuestionWhat is the capacity of the photo paper tray?

• A:Answer The tray capacity is 10.

Q: Questiondoes this bundle package come with ink ? or do you need to buy it.

Asked 3 years ago by BLUEBIRD.

This question was asked about the related product: HP - Sprocket Portable Photo Printer Gift Bundle with 2"x3" Zink Photo Paper, Deluxe Case, Album & More - White

• A:Answer The Sprocket printer does not need separate ink. The ink needed is embedded in the photo paper which this bundle comes with 20 sheets.

  Answered 3 years ago by HP Team

  
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Q: QuestionWill it print labels for packages?

Asked 1 year ago by Anonymous.

This question was asked about the related product: HP - Sprocket Portable Photo Printer Gift Bundle with 2"x3" Zink Photo Paper, Deluxe Case, Album & More - Pink

• A:Answer Hello and thank you for asking. The HP Sprocket uses ZINK thermal photo paper, which is not recommended for printing package labels as it can fade.

  Answered 1 year ago by HP Team

  
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Q: QuestionIs this printer compatible with a Samsung galaxy flip 3?

Asked 2 years ago by Ladywynn75.

This question was asked about the related product: HP - Sprocket Portable Photo Printer Gift Bundle with 2"x3" Zink Photo Paper, Deluxe Case, Album & More - Pink

• A:Answer You can use the HP Sprocket printer with the Samsung Galaxy Flip 3.

  Answered 2 years ago by HP Team

  
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Q: QuestionCan you connect to a MacBook Air and print from it?

Asked 2 years ago by Chris.

This question was asked about the related product: HP - Sprocket Portable Photo Printer Gift Bundle with 2"x3" Zink Photo Paper, Deluxe Case, Album & More - White

• A:Answer No, the Sprocket printer will only connect to iOS and Android mobile devices.

  Answered 2 years ago by HP Team

  
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Q: QuestionCan you print from an ipad?

Asked 2 years ago by Anonymous.

This question was asked about the related product: HP - Sprocket Portable Photo Printer Gift Bundle with 2"x3" Zink Photo Paper, Deluxe Case, Album & More - White

• A:Answer As long as your iPad has Bluetooth connectivity and can download the Sprocket app, you should have no problem

  Answered 2 years ago by HP Team

  
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Q: QuestionIs this compatible with an iPhone 8 or 9?

Asked 3 years ago by Stephanie.

This question was asked about the related product: HP - Sprocket Portable Photo Printer Gift Bundle with 2"x3" Zink Photo Paper, Deluxe Case, Album & More - Pink

• A:Answer Yes, the Sprocket Printer is compatible with the iPhone 8 and 9.

  Answered 2 years ago by HP Team

  
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Q: QuestionCan you use other brand photo paper with it like Instax photo 2x3 paper?

Asked 3 years ago by Chi.

• A:Answer No, the Sprocket printer will only print on the HP Sprocket paper.

  Answered 2 years ago by HP Team

  
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Q: QuestionIs this the original sprocket printer or the updated sprocket plus in this bundle? Thanks

Asked 3 years ago by Mary.

This question was asked about the related product: HP - Sprocket Portable Photo Printer Gift Bundle with 2"x3" Zink Photo Paper, Deluxe Case, Album & More - Pink

• A:Answer This bundle comes with the Sprocket 200 printer.

  Answered 3 years ago by HP Team

  
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Q: QuestionHow much does the printer weigh?

Asked 3 years ago by Weight.

This question was asked about the related product: HP - Sprocket Portable Photo Printer Gift Bundle with 2"x3" Zink Photo Paper, Deluxe Case, Album & More - White

• A:Answer This Sprocket printer weighs .64 pounds.

  Answered 3 years ago by HP Team

  
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Q: QuestionWhat's the largest to smallest prints you can make? Is it compatible with Samsung galaxy phone?

Asked 3 years ago by Anonymous.

This question was asked about the related product: HP - Sprocket Portable Photo Printer Gift Bundle with 2"x3" Zink Photo Paper, Deluxe Case, Album & More - White

• A:Answer Hello. Thanks for your question. This HP Sprocket printer prints 2 x 3 inch photos. Yes, it is compatible with the Samsung galaxy phone.

  Answered 3 years ago by HP Team

  
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Q: QuestionDoes this item work for an iPhone?

Asked 3 years ago by Jamesmarybeth.

• A:Answer Hello. Thanks for your question. Yes, you can use an iPhone with this HP Sprocket printer.

  Answered 3 years ago by HP Team

  
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Q: QuestionIs this compatible with cannon cameras

Asked 3 years ago by Anonymous.

This question was asked about the related product: HP - Sprocket Portable Photo Printer Gift Bundle with 2"x3" Zink Photo Paper, Deluxe Case, Album & More - White

• A:Answer The Sprocket printer is compatible with iOS & Android devices (smartphones/tablets). It is not compatible with cameras.

  Answered 3 years ago by HP Team

  
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Q: QuestionWhat comes with the bundle everything in the picture

Asked 3 years ago by Lee.

This question was asked about the related product: HP - Sprocket Portable Photo Printer Gift Bundle with 2"x3" Zink Photo Paper, Deluxe Case, Album & More - Pink

• A:Answer Yes, everything in the picture is included in the bundle.

  Answered 3 years ago by HP Team

  
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Q: QuestionIs this Compatible with IPhones?

Asked 3 years ago by Xuchen.

This question was asked about the related product: HP - Sprocket Portable Photo Printer Gift Bundle with 2"x3" Zink Photo Paper, Deluxe Case, Album & More - White

• A:Answer Yes, the Sprocket is compatible with iPhones, you will just need to download the Sprocket App.

  Answered 3 years ago by HP Team

  
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Q: QuestionIs this printer compatible with Ipad?

Asked 3 years ago by Tw.

This question was asked about the related product: HP - Sprocket Portable Photo Printer Gift Bundle with 2"x3" Zink Photo Paper, Deluxe Case, Album & More - Pink

• A:Answer Hello, yes the Sprocket Printers are equipped with Apple AirPrint and will connect to your iPad through the same WiFi network. Thank you for being an HP customer!

  Answered 3 years ago by HP Team

  
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Q: QuestionCan this printer print wallet size photo

Asked 3 years ago by Anonymous.

This question was asked about the related product: HP - Sprocket Portable Photo Printer Gift Bundle with 2"x3" Zink Photo Paper, Deluxe Case, Album & More - White

• A:Answer The Sprocket printer prints 2” x 3” photos.

  Answered 3 years ago by HP Team

  
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