“I have had to throw 2 ink cartridges away because the colored film pulled out of cartridge when printing. Can I buy just the cartridge seeing I will have all kinds of paper left. Otherwise I think it's a bad design and will probably return it.”
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I'm really sorry to hear that. Your best option would be to contact the HP support team to see if it's just a defective printer. You can go to the support link at https://bit.ly/3mULd9E . You can also reach them by phone at 1-800-474-6836.
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