Questions & Answers

Q: QuestionIs the HP Sprocket compatible with the Google 5 phone?

Asked 3 years ago by Diane.

• A:Answer Yes, you can print to a Sprocket from that phone.

  Answered 3 years ago by HP Team

  
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Q: QuestionWhat is the DPI on this printer?

Asked 3 years ago by peppy7629.

• A:Answer Thank you for the question. The Sprocket Studio prints photos at 300 DPI.

  Answered 3 years ago by HP Team

  
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Q: QuestionCan you print from an iPad or PC?

Asked 4 years ago by Trish.

• A:Answer Thank you for your question, Trish! The specs for this printer say it can connect via Bluetooth to phones and tablets using the HP Sprocket app, but it does not mention computers. Please look for your iPad model in this list of compatible operating systems (page 2): https://www8.hp.com/h20195/v2/GetDocument.aspx?docname=4aa7-6538enuc

  Answered 4 years ago by HP Team

  
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Q: QuestionWhat's cost of the paper and ink?

Asked 4 years ago by Anonymous.

• A:Answer This link will take you to paper and ink. It is $34.99 for 80 sheets of 4"x6" paper and the ink is included. https://www.bestbuy.com/site/hp-sprocket-studio-4x6-photo-paper-80-sheets/6362175.p?skuId=6362175

  Answered 4 years ago by HP Team

  
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Q: Questionis the HP Sprocket compatable to the iPhone 11 pro?

Asked 5 years ago by Anonymous.

• A:Answer Yes, it is. You'll need to download the free Sprocket app to your iPhone

  Answered 5 years ago by HP Team

  
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Q: QuestionDo you have to put ink in this at all?

Asked 5 years ago by Shay.

• A:Answer Yes, you have to put ink in this.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionDoes this use WiFi or USB to transfer the photos? I don’t have access to WiFi. Thank you.

Asked 5 years ago by Andy.

• A:Answer This does not have use WiFi, this connect through bluetooth.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionIs this the new edition? I purchased one at Christmas that was faulty and recalled.

Asked 5 years ago by Shar.

• A:Answer No I’ve had mine a couple years, no problem

  Answered 2 years ago by Anonymous

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Q: QuestionCan you make smaller photo sizes in addition to the 4x6 size pictures?

Asked 5 years ago by Jules.

• A:Answer No this comes with one size of paper.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes this just print standard photos or can you get paper with a sticky back that makes them stickers? How much do the ink cartridges cost to replace?

Asked 5 years ago by Sara.

Q: QuestionWhy does this product suck!! My first time using it was wonderful. I just now tried to print photos and the unit would not turn on! I tried everything. It doesn't work! BEWARE CONSUMERS! Don't waste your money!

Asked 3 years ago by NOWAY.

• A:Answer Sorry, mine works great. I usually get your luck.

  Answered 2 years ago by Anonymous

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Q: QuestionDoes this work with AirPrint?

Asked 3 years ago by Tave.

• A:Answer Hello. Thanks for your question. No, this HP Sprocket Studio 4x6” Instant Photo Printer connects to the mobile devices with a Bluetooth connection. The requirements for the mobile devices are: Android: 5.0 and above; iOS 10.0.2 and above.

  Answered 3 years ago by HP Team

  
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Q: QuestionThanks for your answer HP team! One more question...Is there a 4x6 printer using ZINK technology in development? Is it reasonable to expect one in the near future(the next year or so)?

Asked 5 years ago by Nphotographer.

• A:Answer While there isn't an exact date available yet, the Sprocket Studio should be available in stores very shortly.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan you use any 4x6 photo paper?

Asked 5 years ago by Paper.

• A:Answer The Sprocket Studio requires the HP Sprocket Studio Studio Paper. It is especially designed for the printer.

  Answered 5 years ago by HP Team

  
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