Questions & Answers
- Model:
- 11-ak0012dx
- |
- SKU:
- 6413689
Q: QuestionMicrosoft word ,excell,adobe
Asked by Dan.
- A:Answer Hello, yes you can use these applications through the online versions from the Windows Store. Thank you for being an HP customer!
Answered by HP Team

Q: QuestionCan I use adobe reader with this laptop?
Asked by JetsRobb.
- A:Answer Yes, you can. You'll need to download and install the Acrobat reader app from the Windows Store.
Answered by HP Team

Q: QuestionCan I edit videos on this laptop?
Asked by Anonymous.
- A:Answer No, this model will not work for editing videos. This model is very basic and is meant for web browsing and streaming video.
Answered by HP Team

Q: Questioncan I use Microsoft 365's Access with this?
Asked by student.
- A:Answer You can use Microsoft Access on this laptop. Although this model is extremely basic and I would not recommend using it for Microsoft Access.
Answered by HP Team

Q: QuestionMy father just wants to stream the paid MMA fights. Would this work for him?
Asked by Help.
- A:Answer Yes, it should work just fine for that.
Answered by HP Team

Q: QuestionCan you use a canon 2522 with this?
Asked by Mese.
- A:Answer Because that printer is Windows 10 compatible, it will work with this laptop
Answered by HP Team

Q: Question3-4 questions: How can I dictate using this computer? What software, if any would I need to dictate, say a report? Is a microphone built in? What type of Memory card is needed to increase memory in this computer?
Asked by Rusty1.
- A:Answer Hi Russ, thank you for the question. Yes, you can use speech dictation with Cortana, built into Windows. Activate using the Windows key plus H (Windows key-H). There is much third-party software available, learn more here: https://www.popsci.com/set-up-voice-dictation/ The microphone is built-in. The RAM (memory) is DDR4. Increasing RAM might be possible by a skilled professional, but the RAM slot is not user-accessible. If you need more file storage, you can either use an SD card or connect an external drive.
Answered by HP Team

Q: QuestionCan this laptop be used for Serato DJ?
Asked by John.
- A:Answer Hi John, thank you for the question. No, Serato DJ's system minimum requirements indicate that you'll need an Intel i3 (or i5) or AMD Ryzen processor.
Answered by HP Team

Q: QuestionCan you put windows 11 on this computer?
Asked by Anonymous.
- A:Answer This Stream laptop has the Windows 11 Home in S Mode operating system.
Answered by HP Team

Q: QuestionIs it a touchscreen laptop
Asked by Tyrone.
- A:Answer No, this Stream laptop does not have a touch screen.
Answered by HP Team

Q: QuestionCan I stream sporting events on espn+ and use xbox game bar to capture parts of the event?
Asked by Dqtruong.
- A:Answer Thank you for the question. Yes, you can stream sporting events. Xbox Support states that all PCs that are running Windows 10 and Windows 11 should be able to capture screenshots in games, no matter what video card you have. (The HP Stream 11-ak0012dx has integrated Intel UHD Graphics 600).
Answered by HP team
Q: QuestionIs this computer touch screen?
Asked by Anonymous.
- A:Answer No it is nit
Answered by Anonymous
Q: QuestionHow does roblox actually run on this computer? I want to know how much lag. Thanks!!
Asked by janellk.
- A:Answer Thank you for the question. The processor is sufficient for Roblox. You'll need to transfer the system out of S Mode (free, simple, non-reversible) since S Mode requires apps to be downloaded only from the Microsoft store.
Answered by HP team
Q: QuestionCan you play the Sims4 on this laptop?
Asked by Keisha.
- A:Answer Because this is a "stream" laptop it can only install and run apps that are available in the Windows Store. Unfortunately, Sims4 is not available.
Answered by HP Team

Q: QuestionWhat size mm headset do you use for this ? Is it a 3.5 mm?
Asked by Pree.
- A:Answer Thank you for your question! Yes, this has a 3.5mm headphone/microphone combo jack.
Answered by HP Team

Q: QuestionWill I be able to download CPWI software from celestron to update my computerized telescope?
Asked by Anonymous.
- A:Answer Because this is a "stream" laptop, it can only install and run apps that are in the Windows Store, and unfortunately, the software is not in the store. Good luck with the scope! I'm looking to upgrade to a Go-to model next year.
Answered by HP Team

Q: QuestionDoes this computer have a touch screen?
Asked by Anonymous.
- A:Answer This model is not a touchscreen.
Answered by HP Team

Q: QuestionCan I use google play store? Will I be able to play games?
Asked by SimplyTheBest.
- A:Answer Because this is a "stream" laptop, it can only download and install apps that are in the Windows store. You should be able to play most of the games that are there.
Answered by HP Team

Q: QuestionCan you play roblox on this laptop
Asked by Pugsly.
- A:Answer Yes, you'll be able to run Roblox on this computer. You'll need to download it from the Windows store
Answered by HP Team

Q: QuestionIs it available with more storage like 128gb or 256gb?
Asked by Anonymous.
- A:Answer Thank you for your question! That exact option is not available here. However, this is a similar model with 128GB of storage that may appeal to you: https://www.bestbuy.com/site/hp-pavilion-x360-2-in-1-11-6-touch-screen-laptop-intel-pentium-silver-4gb-memory-128gb-ssd-natural-silver/6453190.p?skuId=6453190
Answered by HP Team

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