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When the monitor is first connected to the computer, it installs a piece of software (I don't remember the name, but it had HP in the name). Uninstall this and it will solve the problem.
Sorry, there was a problem. Please try again later.I'm sorry you are experiencing this. Here is a link to the user guide for this monitor: http://h10032.www1.hp.com/ctg/Manual/c06703191.pdf If this doesn't help you, I suggest that you contact HP support at 1-800-HPINVENT or https://support.hp.com.
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