“I purchased one of these about 6 months ago for two identical 28" Samsung monitors, approx 13 lb each. Recently both arms are starting to droop and won't stay in place and I need to put something under each to hold them up. Is there a tension adjustment?”

This question is for: HUANUO - Dual Monitor Desk Mount with Gas Spring Arms - Black

Asked by me 11 months ago

1-2 of 2 Answers

They do come with tension adjusters easy to accommodate even easier if you can grab a friend to help place monitors in position and just adjust as necessary
Answered by JdC1 4 months ago
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Yes there is. There is an bolt on top side of the adjustable arm that you can use an allen key to adjust clockwise or counter-clockwise. Feel free to reach out to our service team at: [email protected] or 1-800-556-0533 Mon-Fri, 8am-8pm (CST).
Answered by ErgoAV Team 6 months ago
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