“I bought this through Best Buy as a refurbished device and now it is stuck in a bootloop. Is there any way that it can be replaced or fixed? I have original packaging with the barcodes and it was working normally until it froze in the youtube app.”
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We advise contacting our customer service line for warranty and repairs. We also advise doing a master reset on your device. You will want to back up your device before you do so. You can contact us at (1-888-548-2934) for assistance with this. (JJ)
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