Questions & Answers

1-10 of 142 Questions
  • Question
    Is this phone plastic and does it have gorilla glass?   (3 Answers)

    Answers
    • Best 
      Answer

      Yes. The Honor 8 has a 15-layer craftsmanship and light-catching gorilla glass finish. (NS)

      By Huawei Customer Care September 8, 2016.

      • Brand Representative
  • Question
    Can this unlocked phone be used on Sprint? If not, which cellular phone carrier in the USA?   (5 Answers)

    By apeachiegem August 18, 2016.

    Answers
    • Best 
      Answer

      Thank you for your interest in the Honor 8, apeachiegem. The Honor 8 is not compatible with Verizon or Sprint. At this time it will only work with GSM networks (T-Mobile and AT&T)(DM)

      By Huawei Customer Care August 19, 2016.

      • Brand Representative
  • Question
    Is there a MicroSD card slot? If so, what is size limit?   (5 Answers)

    Answers
    • Best 
      Answer

      Thank you for the great question, SoCalGran. With the Honor 8, it does have a MicroSD card slot. The MircoSD slot is expandable up to 128GB. (DM)

      By Huawei Customer Care August 19, 2016.

      • Brand Representative
  • Question
    Will this phone work on metro pcs?   (1 Answer)

    Answers
    • Best 
      Answer

      Yes, the Honor 8 is an Unlocked GSM phone and is compatible with the Metro PCS network! (SV)

      By Huawei Customer Care November 1, 2016.

      • Brand Representative
  • Question
    Does this device have a one year manufacturer warranty? from the best buy website.??   (3 Answers)

    Answers
    • Best 
      Answer

      It comes with a 12 month pts. & labor warranty but you have to send it to the manufacturer (they may have US repair facilities) but you can purchase a 1 or 2 year replacement guarantee for $50 or $75. The phones are too complex for them to repair so they just give you a new one. They've happily honored such guarantees with no questions asked. My BB rep suggested this phone to me as it was on a phenomenal sale when I bought it (end of Dec. 2016) so I didn't mind the extra $75 and, so far, I find the phone to be phenomenal. Just found out that I also find the phone by merely speaking: "Dear Honor, Where Are You" and in a moment the music starts, the flashlight flashes and a pleasant woman's voice starts saying "I'm Here.....I'm Here" till you pick it up and cancel! Too many other neat features to mention!

      By Morris68 January 5, 2017.

    • Question
      Can this phone be used with cricket network?   (2 Answers)

      By veronica September 10, 2016.

      Answers
      • Best 
        Answer

        Yes, this phone is compatible with Cricket. (SP)

        By Huawei Customer Care September 11, 2016.

        • Brand Representative
    • Question
      Is the samsung gear s2 watch compatible with honor 8?   (2 Answers)

      By Wanttoknow August 28, 2016.

      Answers
      • Best 
        Answer

        Yes. The Samsung Gear S2 watch pairs via Bluetooth or WiFi connection with any smartphones running on Android 4.4 and higher with over 1.5GB RAM, including the Honor 8. (NS)

        By Huawei Customer Care September 8, 2016.

        • Brand Representative
    • Question
      Does it support Tmobile VoLTE Band 12? Why is Best Buy listing it with only Band 4. Where can I find the real specs of the phone? Thank you.   (3 Answers)

      Answers
      • Best 
        Answer

        Yes, the Honor 8 supports T-Mobile's band 12 network along with VoLTE. It does not support VoWiFi for use with T-Mobile's WiFi calling platform.

        By KingCoop September 12, 2016.

      • Question
        does it support band 12?   (3 Answers)

        Answers
        • Best 
          Answer

          Hello Phone, thank you for choosing the Honor 8. We'd love to answer your band question. Here at Honor, we love assisting our customers. Yes, the Honor 8 supports Band 12. Thanks for your interest. We appreciate you. (ED)

          By Huawei Customer Care August 19, 2016.

          • Brand Representative
      • Question
        Does this phone work with booste mobile in the usa   (5 Answers)

        Answers
        • Best 
          Answer

          The US version of this phone is unlocked for GSM only so it would not be compatible with boost mobile which is a CDMA network. The following are the bands that the Honor 8 works with: Network Frequency: LTE FDD: B1/B2/B3/B4/B5/B7/B8/B12/B17/B20, WCDMA: B1/B2/B4/B5/B8, GSM: 850/900/1800/1900MHz Interband CA: B2-B17,B5-B4,B5-B2,B2-B12,B2-B4 Intraband Continuous CA: B2 (SP)

          By Huawei Customer Care November 27, 2016.

          • Brand Representative

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