Questions & Answers

Q: QuestionHow long can the Mercedes ride-on be used before needing to be recharged?

• A:Answer This ride-on offers up to 40 minutes of playtime on a single charge.

Q: QuestionDoes this Mercedes ride-on come with a remote control for parental use?

• A:Answer Yes, this ride-on car can be controlled by a parent using the included 2.4G remote control.

Q: QuestionWhat is the maximum speed of this Mercedes ride-on?

• A:Answer The Mercedes AMG GT3 ride-on has a maximum speed of 3.5 MPH.

Q: QuestionWhat type of battery powers this Mercedes AMG GT3 ride-on?

• A:Answer This ride-on is powered by a 12V7AH lead-acid battery.

Q: QuestionWhat is the weight limit for this Mercedes AMG GT3 ride-on?

• A:Answer The Mercedes AMG GT3 ride-on has a maximum recommended weight limit of 65 pounds.

Q: QuestionWhat is the appropriate age for this toy?

Asked 1 day ago by Betsy.

• A:Answer Hi, The minimum age on this item is 3 years with a recommended maximum child weight is 65 pounds. Many thanks, Diane

  Answered 13 hours ago by Hyper_Bicycle_Expert

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Q: Questionhow old do you have to be

Asked 4 days ago by jezrxz.

• A:Answer Hi, The minimum age on this item is 3 years with a recommended maximum child weight is 65 pounds. Many thanks, Diane

  Answered 13 hours ago by Hyper_Bicycle_Expert

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Q: QuestionCan this be used in Germany with an adapter for charging?

Asked 1 week ago by Mollysmom.

• A:Answer Hi, The item comes with a US plug and we would not recommend charger with an adaptor in Germany. Many thanks, Diane

  Answered 6 days ago by Hyper_Bicycle_Expert

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Q: QuestionCan this be used outside when it’s raining?

Asked 2 weeks ago by Noodles.

• A:Answer Hi, We would not recommend this item to be used in the rain. Many thanks, Diane

  Answered 5 days ago by Hyper_Bicycle_Expert

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Q: QuestionDoes have BT to hear music?

Asked 4 months ago by Jay.

• A:Answer Hi Jay, This item does not have Bluetooth with music. Many thanks, Diane

  Answered 3 months ago by Hyper_Bicycle_Expert

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Q: QuestionCan I purchase a replacement charger for this car ?

Asked 8 months ago by Stats.

• A:Answer Hi, really sorry to hear that you are having a problem with the Hyper Mercedes AMG GT3. Please call our customer services team on 1-866-204-9737 Mon – Fri, 8:30AM – 6:30PM EST or use the live chat facility on our website so that they can assist you. Many thanks, Diane

  Answered 8 months ago by Hyper_Bicycle_Expert

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Q: QuestionWhat is the average charge time for the battery?

Asked 11 months ago by peteslizard.

• A:Answer Hi, this ride-on vehicle battery should be charged 8-12 hours before using but never charge the battery longer that 20 hours. Many thanks, Diane

  Answered 10 months ago by Hyper_Bicycle_Expert

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Q: QuestionI want to know if it is already assembled? Or if we have to put it together. Please advise

Asked 11 months ago by Ben.

• A:Answer Hi Ben, you will need to assemble some parts of the Mercedes AMG. Many thanks, Diane

  Answered 10 months ago by Hyper_Bicycle_Expert

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Q: QuestionWhat is the dimensions of the box from store for pick up? Curious if this box will fit in my trunk

Asked 11 months ago by Emilio.

• A:Answer Hi Emilio, the carton measurements are 116x59x29CM. Many thanks, Diane

  Answered 11 months ago by Hyper_Bicycle_Expert

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Q: QuestionIs it a harness seatbelt?

Asked 1 year ago by Leah.

• A:Answer Yes ..

  Answered 11 months ago by AprilAVerified Purchase

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Q: QuestionDo you have to use the remote or can the child drive on his/ her own?

Asked 1 year ago by Christine.

• A:Answer Both

  Answered 11 months ago by AprilAVerified Purchase

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Q: QuestionIs this item shipped in a branded box or Best Buy box? I want to order for a gift but don’t want to ruin the surprise! Ty!

Asked 1 year ago by BestBuyCustomer.

• A:Answer I picked mines up in-store and it was in a branded box, but not sure how it would come if shipped to your home....sorry I couldn't be more help.

  Answered 1 year ago by Momofffive7Verified Purchase

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Q: QuestionWhat can be the max height and weight of a kid to use this car comfortably . Need answer in 6 to 10 hours from now. The sale is one day only.

Asked 1 year ago by Sym.

• A:Answer Hope you got your answer in time, but for future reference: next time, contact BB or the manufacturer DIRECTLY for your answer if time is pressing!

  Answered 7 months ago by luislast

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Q: QuestionWhat’s the warranty on this ?

Asked 1 year ago by Warranty.

• A:Answer Hi, there is a 6 months limited warranty on this item. Many thanks, Diane

  Answered 1 year ago by Hyper_Bicycle_Expert

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