Questions & Answers

Q: QuestionIs this Toyota Hilux ride-on a replica of an actual vehicle?

• A:Answer Yes, this ride-on is an officially licensed replica of the Toyota Hilux.

Q: QuestionDoes this Toyota Hilux ride-on come with a safety belt?

• A:Answer Yes, this ride-on includes a safety belt for added security.

Q: QuestionDoes this Toyota ride-on have any suspension?

• A:Answer Yes, it is equipped with 4-wheel suspension for a smooth ride.

Q: QuestionWhat type of battery does this Toyota ride-on use?

• A:Answer This ride-on is powered by a 12V10AH lead-acid battery.

Q: QuestionHow long can this Toyota ride-on run on a single charge?

• A:Answer This ride-on toy allows for up to 60 minutes of playtime with a fully charged battery.

Q: QuestionDo you have a remote riding truck

Asked 1 year ago by Tunta.

• A:Answer Hi, We do not currently offer a remote control ride-on truck on Best Buy. Many thanks, Diane

  Answered 11 months ago by Hyper_Bicycle_Expert

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Q: QuestionWhat is the maximum size/age/weight for use?

Asked 11 months ago by luislast.

• A:Answer Hi Luis, the product is suitable for 3 years plus and the maximum combined weight limit for two riders is 110LBS. Many thanks, Diane

  Answered 11 months ago by Hyper_Bicycle_Expert

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Q: QuestionWhat is the combined weight limit for the riders?

Asked 11 months ago by SpecTech.

• A:Answer Hi, 7 year old is likely at the upper end of the user size. Many thanks, Diane

  Answered 11 months ago by Hyper_Bicycle_Expert

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Q: QuestionAre the tires plasric or rubber?

Asked 1 year ago by TsvetomilV.

• A:Answer Hi, The wheels are plastic, but there is a soft rubber strip on the middle of the rim that touches the ground to increase the friction. Many thanks, Diane

  Answered 1 year ago by Hyper_Bicycle_Expert

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Q: QuestionOr is there a way to get a parental remote?

Asked 1 year ago by Remote.

• A:Answer Hi, sorry it is not possible to add a remote control to this product. Many thanks, Diane

  Answered 1 year ago by Hyper_Bicycle_Expert

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Q: QuestionGreetings, I want to buy this product but I need the dimensions of the length, width, and height of the box in which this product is stored. This is for a courier issue in the process of international importation to Costa Rica.

Asked 5 months ago by Steven.

Q: QuestionDoes it have Bluetooth and/or play music or radio?

Asked 5 months ago by KareBear.

• A:Answer Hi, This item does not have Bluetooth with music or radio. Thanks, Diane

  Answered 3 months ago by Hyper_Bicycle_Expert

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Q: QuestionWhat’s the width size of the 2 seats combined?

Asked 6 months ago by Ann.

• A:Answer Hi Ann, The width size of the 2 seats combined：520mm，one seat is 260mm Many thanks, Diane

  Answered 3 months ago by Hyper_Bicycle_Expert

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Q: QuestionHow do I get the doors open? Tried everything we thought wouldn't hurt it.

Asked 9 months ago by Howis8T.

• A:Answer Hi, Please try the button above the handle on the inside, if you are still having issues please contact our customer services team on 1-866-204-9737 Mon – Fri, 8:30AM – 6:30PM EST or use the live chat facility on our website so that they can assist you. Many thanks, Diane

  Answered 9 months ago by Hyper_Bicycle_Expert

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Q: QuestionAre there replacement keys?

Asked 9 months ago by Ash.

• A:Answer Hi, please contact our customer services team on 1-866-204-9737 Mon – Fri, 8:30AM – 6:30PM EST or use the live chat facility on our website so that they can assist you regarding replacement parts. Many thanks, Diane

  Answered 9 months ago by Hyper_Bicycle_Expert

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Q: QuestionWhat is the maximum age for ride-on? Specs say 5 years minimum age, up to 122 pounds. Will a 7 year old be comfortable in this toy?

Asked 11 months ago by teethmaster.

• A:Answer Hi, the specs suggest 5 years minimum age, up to 122 pounds. Many thanks, Diane

  Answered 11 months ago by Hyper_Bicycle_Expert

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