“Just purchased these head phones and the right ear does not work. I pushed the 3.5mm plug all the way in my controller. Is this a current problem with this type of head set?”

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• I haven't experienced that problem. Might be a defect on the ones that you purchased. Best Buy has been pretty accommodating with returns in my experience.

  Answered by BigR 3 years ago

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• You might have a defective headset. Try getting in touch with Best Buy about this or buy a new pair.

  Answered by Rich 4 years ago

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