“The mic is not working I need a code for it but my code is missing a letter?!? I tried customer service but was on for a long time then got cut off. I am trying to help my grandson get connected.”
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Not sure which headset this is for. For the logitech the only code was for dolby sound which the headset works flawlessly and requires usb to be plugged in to a computer and set up by right click on the audio icon and go thru and set the headset and mic to the headset as well as in game. If its for the hyper x to use the mic you need to plug it into a comsole controller with the 2 way splitter or for pc you need to plug the headphones into headphone and mic into the mic and should be fine in game no setup required
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