“We got each of our kids one for Christmas. Neither pc is allowing a mic to work. How do we connect the mics? They're plugged in the mic ports but no one can hear them.”
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Hey there. Sorry to hear that the settings don't seem to work. Have you checked if the drivers are updated? We suggest reaching out to iBUYPOWER Tech Support for troubleshooting there. Phone lines are typically less busy in the mornings. https://www.ibuypower.com/support/contact-us
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