Questions & Answers

Q: QuestionI just bought this PC and as I was opening and setting it up I noticed it didn’t have the power cable in the box, I called support and she said I need to go back and get a power cable but in the past when I purchased one literally 2 years ago it came it!!

Asked 2 weeks ago by FaithS.

• A:Answer Hello there. Every PC is supposed to include a power cable. If yours did not, please reach out to iBUYPOWER Customer Support asap so we can help get you one. https://www.ibuypower.com/support/contact-us

  Answered 2 weeks ago by iBUYPOWER Product Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionhow do i turn off the lights on this computer. Is there software i can downloa d

Asked 1 month ago by ron.

• A:Answer Typically, PC's RGB software is controlled through the motherboard lighting software. However, we suggest using HYTE Nexus.

  Answered 1 month ago by iBUYPOWER Product Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI bought this computer and it doesn’t have BLUETOOTH CAPABILITIES!!!

Asked 2 months ago by Bluetooth.

• A:Answer Hello there! These modern motherboards to come with on-board Wi-Fi capabilities. If it's not recognizing this, try attaching the included antennae to the back.

  Answered 2 months ago by iBUYPOWER Product Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the pc come with the keyboard and mouse from the picture

Asked 2 months ago by Anonymous.

• A:Answer If it's the white RGB keyboard and mouse yes it does.

  Answered 2 weeks ago by highafphotosVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questiondoes it have the ability to swap the graphics card, instead of the 5060 ti 8 gb of vram to a 5060 ti with 16gb of vram without having to change everything?

Asked 2 months ago by John.

Q: QuestionDoes this computer memory easily expand to 64 or even 96 in the future? Also will it support a 54" monitor like this nicely without anu issues: https://www.amazon.com/SAMSUNG-DisplayPort-Mini-LED-DisplayHDR-LS57CG952NNXZA/dp/B0CDQM55C9

Asked 2 months ago by Zorro.

• A:Answer Yes there are 4 slots of ddr ram with a max capacity of 196gb or something wildly large like that. I have 4x 16gb sticks. Monitor should work fine, it's more dependent on the resolution you use. As far as I know it only uses full size display port cables.

  Answered 2 weeks ago by highafphotosVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the mfg warranty?

Asked 4 months ago by Warranty.

• A:Answer Hello! iBUYPOWER offers a manufacturer warranty for 1 year of parts and labor for new Gaming PCs bought from Best Buy. Thanks for your consideration!

  Answered 4 months ago by iBUYPOWER Product Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes this pc overheat?

Asked 5 months ago by Overheat.

• A:Answer no

  Answered 3 months ago by CliffCVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhich usb ports does this have? Type and generation, e.g usb 3 A ports

Asked 5 months ago by Toml.

Q: QuestionI just got it shipped to me. Is it normal for there to be a small dent on the side?

Asked 5 months ago by Mel.

• A:Answer Hello! This depends on exactly where you're referring to, however, a dent on the case is typically not normal. If possible, we suggest reaching out to iBUYPOWER Tech Support so they can help determine what the issue is and provide a solution you. https://www.ibuypower.com/support/contact-us

  Answered 5 months ago by iBUYPOWER Product Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question