Questions & Answers

Q: QuestionMannnn, why 3060 8GB instead of 12GB…they’re the same price.

Asked 2 years ago by Disappointed.

• A:Answer It's cheaper for NVIDIA to make, sorry.

  Answered 2 years ago by Anonymous

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Q: QuestionWhat are the dimensions?

Asked 2 years ago by Dimensions.

• A:Answer Hello, and thank you for your interest! The case dimensions are 480mm (L) x 220mm (W) x 491mm (H)

  Answered 1 year ago by iBUYPOWER Product Expert

  
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Q: QuestionIs this pc win 10 or 11

Asked 2 years ago by Devi.

• A:Answer 11

  Answered 1 year ago by Anonymous

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Q: QuestionI got a pc but when I loaded a game it was on 7 fps I don’t know if it’s because I’m connected to WiFi with no Ethernet cable or not but it’s really confusing to me..

Asked 2 years ago by Anonymous.

• A:Answer Hello, and thank you for your purchase! I do apologize about the issues you are having. Please reach out to our support team so they can further assist you. You can reach them at https://www.ibuypower.com/support/contact-us.

  Answered 1 year ago by iBUYPOWER Product Expert

  
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Q: QuestionHow many SSD/NVMe shots? What is Max RAM?

Asked 2 years ago by Larock.

Q: QuestionHello, I was wondering if this pc is customizable meaning would I be able to upgrade it with other components if it were to get outdated. Also how would playing my Xbox series X or other games work? Would I have to convert everything or rebuy everything?

Asked 2 years ago by Joel.

• A:Answer If your Xbox account is the same as what you use on this PC it will be as simple as getting/clicking on the Xbox tab that is usually part of the task bar as of Win 10. (Note not all Xbox games are PC cross platform so you will need to check.) Unfortunately you will need a bigger hard drive to download the games so you can play them on the PC since this particular model only has a 512Gig Nvme SSD. Generally a 2+TB SSD would be a quick and easy solution for a system like this.

  Answered 2 years ago by XboxPCknowledge

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Q: QuestionWould I be able to upgrade it to a 3060 ti

Asked 2 years ago by Matt.

• A:Answer Yes you would just have to purchase the Ti and remove the standard 3060 and install the Ti.

  Answered 2 years ago by xboxpcknowledge

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Q: QuestionWhat is the max fps this can run on fortnite

Asked 2 years ago by Mlov.

• A:Answer It runs 240fps consistently.

  Answered 2 years ago by LoganB

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Q: QuestionHow do I hook up 2 monitors to this pc

Asked 2 years ago by Matt.

• A:Answer You can either run, one on HDMI and one DPI, or both DPI depending on the monitor level. I am currently running one DPI and one HDMI. there are slots on the video card for two additional monitors. 4 in total.

  Answered 2 years ago by HunterGVerified Purchase

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Q: Questioncan this pc work with valve index

Asked 2 years ago by jaimeer.

• A:Answer yes

  Answered 2 years ago by HunterGVerified Purchase

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Q: QuestionWhat kind of psu is installed? I know it says 600 but is there a sku or item # to reference? Bronze, silver, gold?

Asked 2 years ago by Adam.

Q: QuestionI used the antennas desktop that came with it, but I still can’t connect to the network. What do I need to do?

Asked 2 years ago by Lucas.

• A:Answer I would recommend calling our technical support number at (888) 618-6040 between Mon-Fri 8:30AM-5:00PM PST, as unfortunately will not be able to help without a thorough diagnosis of your issue.

  Answered 2 years ago by iBUYPOWER Product Expert

  
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Q: QuestionWhy is my pc hitching at 165fps on fortnite ? it won’t stay at a consistent 165 and i just bought the pc i don’t even run max settings i run the next thing from the lowest 🤦🏽 bad purchase

Asked 2 years ago by Nick.

• A:Answer Make sure you have your stuff capped up to the max amount hertz on the pc in general

  Answered 2 years ago by Anonymous

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Q: QuestionDoes this PC work with Quest 2 and 3?

Asked 2 years ago by Quest2.

• A:Answer Yes it does, as a quest 2 owner I can say with certainty that the same can be said with the 3.

  Answered 2 years ago by MuiRinneganVerified Purchase

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Q: QuestionDoes it come with the keyboard and mouse in the picture

Asked 2 years ago by Chris.

• A:Answer YES, but you'll want a better mouse & keyboard.

  Answered 2 years ago by omlet

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Q: QuestionHow much Frames Per Second can the Pc hit if im playing Fortnite?

Asked 2 years ago by PURSHEEN.

• A:Answer Depends how user sets up game, maxed settings or minimum settings.

  Answered 2 years ago by omlet

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Q: Questionwhy does my computer have a white graphics card and the front and back fans don't light up and only spin?

Asked 2 years ago by MrCheezit24.

• A:Answer First, check your fans for loose comnections.. then boot up the preontalled rgb software to config

  Answered 2 years ago by clayterr

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Q: Questiondoes anyone know what app/program is supposed to be used to change the fan rgb settings? my fans are only glowing yellow and I can't figure out how to change it. any suggestions?

Asked 2 years ago by RGBsettings.

• A:Answer RGB FUSION 2.0 and to set primary start up colors go into BIOS [hit Delete several times at start-up} When in BIOS, look for MISC; RGB set up [click on it], set primary colors you want, then SAVE & EXIT. To set keyboard colors Fn = INS To Dim Keyboard: PG UP = BRIGHTER Or PG DN =DIMMMER

  Answered 2 years ago by Omelet

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Q: QuestionCan this pc reach 240 fps if paired with 240 hertz monitor?

Asked 2 years ago by cyber.

• A:Answer While the iBUYPOWER TraceMesh Gaming Desktop with an Intel Core i5-13400F and NVIDIA GeForce RTX 3060 is a capable gaming system, reaching a consistent 240 FPS in modern, demanding games may be challenging, especially at higher resolutions and maxed-out settings. However, it should be able to handle esports titles and less demanding games at high frame rates, making good use of a 240Hz monitor

  Answered 2 years ago by andrew

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