We just bought this unit and its been plugged in for 24 hours. two temperature probes inside show it at 11.8F set on the middle shelf and one in the basket. The Temp is set to recommended on the dial.
I want to keep it at 0F is "normal" not 0F? null

Question

We just bought this unit and its been plugged in for 24 hours. two temperature probes inside show it at 11.8F set on the middle shelf and one in the basket. The Temp is set to recommended on the dial.
I want to keep it at 0F is "normal" not 0F? null

InsigniaCustomerSupport · Accepted Answer

The Insignia™ 10.2 Cu. Ft. Garage-Ready Chest Freezer should be able to maintain a temperature of 0°F. If your freezer is set to the recommended setting and it's still at 11.8°F, here are a few steps you can try:

Adjust the Temperature Dial: Try setting the dial to a colder setting. The recommended setting might not be sufficient for reaching 0°F in your specific environment.
Check the Ambient Temperature: Ensure that the ambient temperature where the freezer is located is within the operating range of 0°F to 110°F. Extreme temperatures can affect the freezer's performance.
Allow More Time: Sometimes, it can take more than 24 hours for a new freezer to stabilize at the desired temperature, especially if it was recently stocked with food.
Avoid Overloading: Make sure the freezer is not overloaded, as this can impede airflow and affect cooling efficiency.
Inspect the Seal: Check the door seal to ensure it is airtight. A faulty seal can cause the freezer to lose cold air and struggle to maintain the set temperature.

If these steps don't help, it might be worth contacting Insignia customer support for further assistance.

“We just bought this unit and its been plugged in for 24 hours. two temperature probes inside show it at 11.8F set on the middle shelf and one in the basket. The Temp is set to recommended on the dial. I want to keep it at 0F is "normal" not 0F?”

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