“I have contacted Best Buy and Insignia. Neither can order the upper left hinge for the freezer door that was missing. How can it be claimed that this is reversible if the parts aren't included and can't be shipped to me?”

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• Get a refund/return/replacement put in. Replacement, really. That will solve your issue by getting one the next time with all the parts that you need because if I remember right, you usually get that extra part/hinge you're talking about (it comes with your Insignia fridge). You seemed to have gotten a fridge with a few missing extra parts it normally comes with.

  Answered by Thetaplex 3 years ago

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