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Thank you for reaching out to us regarding the cooling issues with your fridge. If your refrigerator is not cooling properly, we recommend checking the following: 1. Ensure that the temperature settings are correctly adjusted according to the user manual guidelines. 2. Check the room temperature to ensure it meets the specified requirements for optimal fridge performance. 3. Verify that the refrigerator doors are closing properly and not obstructed in any way. 4. Ensure that food storage inside the fridge allows for proper airflow and does not block the vents. If after following these steps the issue persists, we suggest contacting Insignia - our manufacturer - for further assistance. You can reach us directly at 1-877-467-4289 for additional support. Our team will be happy to assist you in troubleshooting and resolving any cooling problems with your refrigerator. Thank you for your cooperation and understanding. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-10-cu-ft-top-freezer-refrigerator-with-reversible-door-and-energy-star-certification-white/6449409.p?skuId=6449409
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