A:AnswerHi! If your photo frame is not turning on and you already checked that it is properly connected to a working power outlet, then please contact us so we can check for available options for you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
A:AnswerHi.
I appreciate you taking the time to share your inquiry. You can try plugging it into a different power source. If this does not work, please reach us at https://www.insigniaproducts.com/contact-us so we can provide you with the correct options.
Alexander G. - Insignia Support
A:AnswerYes, the frame can be oriented either in portrait or landscape. For best results, review the settings and ensure that the options to fill the screen are set, otherwise you may end up with some black space around the picture if the ratio isn’t quite the same as the screen.
A:Answer"DIR" is a abbreviation for directory. You can have several directories on the memory card you use with this frame. One directory may be vacation pictures, another may be photos of family, etc.
Selecting "all dir" would play all photo on the card. Selecting "current dir" will only display photos from that specific directory.