“Bought this power bank about a year ago, the blue lights work while trying to charge the bank itself. When I push the button it will not turn on and when I connect a phone it wont charge. I rarely used this power bank.”
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First did you fully charge the unit, not just a few (1-3) hours? A full charge usually takes a 12+ hours in the beginning for any power supply unit. It usually takes about a few charges to reach it's full strength. Next, check and see if your USB cable is working? Many times the fault is in the cable itself being worn on the metal connector ends. I have even seen new USB cables being defect. Try using a different cable. If All of these fail then may I suggest taking it back to the store for a new unit. There is a chance that it maybe defective or it died. Hopefully this will help you? God bless, tork49.
Sorry, there was a problem. Please try again later.Your charger might be defective. I have only had my charger for about 3 weeks. The 4 blue lights indicate the level it is charged. They are on when the unit is being charged or when it is charging my iPhone XR or iPad mini. When I charge my iPhone XR or iPad mini it might start charging immediately. If not I push the button and it will start charging. It has worked every time. I haven’t tried charging charging my iPad Pro yet.
Sorry, there was a problem. Please try again later.Hi CJ. Please, contact us on the link below my signature so we can evaluate the situation, troubleshoot your product and apply it's warranty if necessary. Charles V. - Insignia Support https://www.insigniaproducts.com/contact-us
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