“WE JUST GOT OUT BEVERAGE COOLER 2 WEEKS AGO AND THE TEMPERATURE WILL NOT STAY AT 34 DEGREES IT KEEPS GOING TO 49 DEGREES. WHY IS THIS? i NEED MY BEVERAGES TO STAY COLD. IS THERE SOMETHING I SHOULD DO”
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Thank you for your inquiry! If your Insignia™ 115-Can Beverage Cooler isn’t maintaining the set temperature of 34°F and instead rises to around 49°F, especially just two weeks after purchase, there could be several reasons. First, check that the cooler isn’t overfilled and that air can circulate freely inside—blocked airflow can cause uneven cooling. Also, make sure the unit isn’t placed in a hot or poorly ventilated area, as this can affect its performance. Sometimes, a faulty thermostat or temperature sensor may cause the compressor to shut off too early, leading to temperature fluctuations. There have also been reports of shipping-related issues, such as loose internal fans, which can impact cooling. Since your unit is still very new, it might be defective. Insignia products usually come with a one-year limited warranty, and Best Buy offers a 15-day return or exchange window (longer if you're a Totaltech member). You might want to try resetting the unit by unplugging it for a few hours, then plugging it back in to see if the temperature stabilizes.
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