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Hello My3chicas, thank you for letting us know about the issue with your Insignia™ - 115-Can Beverage Cooler not cooling. Firstly, please ensure that the thermostat is set to the correct temperature. If the door seal is damaged, it may be allowing cold air to escape. Additionally, make sure the cooler is placed in a well-ventilated area away from heat sources. If the problem continues, please don't hesitate to reach out to our customer service team at 1-877-467-4289 for further assistance. Thank you for bringing this to our attention. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-115-can-beverage-cooler-stainless-steel/6191309.p?skuId=6191309
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