“I have my ns-uz14wh0 set to -8. At least once a day the internal temperature increases to around +26 degrees F for a short period of time and then decreases back to below 0. Is this normal? Also, the door seal at the top of the door does not seal well.”
Answer This Question
1-2 of 2 Answers
I have the exact same issue. The freezer is set to 0F but once every 24 hours it goes up to 25F and then back down to 0F. I have a temperature alarm in it and it beeps every day at least once. I don't have any door leaks or power issues. The unit is brand new and leveled. Not sure what to do. I will call customer support and try to exchange it for a new one but I'm afraid it may come with the same issue. (most people that don't have a temperature alarm could be having the issue and just don't know about it)
Sorry, there was a problem. Please try again later.Hello BSVr, I also have received the same unit recently. I would keep it at 0 degrees for the freezer. -8 is harder for the unit to keep up with. So with the freezer set at 0 F, next we need to address the door seal. If it is not sealing you are loosing temperature and the unit is working too hard. Is there a dent causing it not to seal? Try using weather stripping or thin foam with a sticky side you can attach it that area to create a good seal. That’s where I would start, I’f that does not work there may be an issue with the unit, check to see if it’s under warranty.
Sorry, there was a problem. Please try again later.