A:AnswerThe one we just purchased in July does the same thing. We did have them change the side that the hinges were on. From what the store representative has told us, it is a recurring problem with this model when you need that kit (which they, as most manufacturers provide).
A:AnswerThis seems to be a very common complaint. We just bought ours in June 2021. It makes this sad little moaning noise. Clearly, the manufacturer has not resolved this issue!
A:AnswerMy noises are not loud and knocking but sound like a whining cat. I know this does not answer your question but who knows maybe we both have surprise sounds to come.