1-1 of 1 Answer
Hi Steve, The issue is not with the remote or the soundbar. The issue is being caused by different brands implementation of CEC standards. We can't exactly pinpoint the issue as we don't know what brand of TV he has. Insignia Products Marites www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat159674602528
Sorry, there was a problem. Please try again later.
