The sound bar and subwoofer pair with my Samsung TV and my android phone, but no sound comes out of the bar or the devices. I've connected via Bluetooth, audio cables and optical cable. The volume on the bar is up bc it responds to its control. Help! null

Question

DefNotGary · Accepted Answer

Check your source. It got me at first too! Toggle through the sources to find yours!

Becca · Answer

Rayc, thank you but it did not work:(

Rayc · Answer

try these steps same thing happened to me

1) disconnect blue tooth from cell phones and turn off blue tooth on the bar
2) leave optical link in 
3) if you have samsung or roku go to settings
look for speaker and change to optical link
4) turn soundbar on then hit power on the soundbar remote you should see a green light meaning its connected.
5) scroll thru channels should work

“The sound bar and subwoofer pair with my Samsung TV and my android phone, but no sound comes out of the bar or the devices. I've connected via Bluetooth, audio cables and optical cable. The volume on the bar is up bc it responds to its control. Help!”

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