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I would try unplugging the subwoofer, re-read the sync instructions and try again. When setting my sound bar up I wasn’t sure my subwoofer was working either, but with an active soundtrack playing, I put my hand on the exposed speaker in the rear of the unit and could feel it vibrating, confirmation that it was working. Good luck!
Sorry, there was a problem. Please try again later.Move the subwoofer closer to the soundbar, then press and hold the source button on the soundbar for three seconds to pair your soundbar with the subwoofer.
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