“I hooked up my surround sound but the subwoofer is a blue light but No sound comes from it. Insignia. Only the bar plays.”
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Sometimes you must hit the pair button on the subwoofer in order for it to pair to the sound bar it's very rarely that that happens but you still have that option to refresh as you would say the connection. So there is a button on the back of the sound bar are not sound bar subwoofer I'm sorry you press it and hold it for about 3 seconds and it'll start flashing rapidly blue and that it means that it's in pairing mode
Sorry, there was a problem. Please try again later.Hello there, • Make sure that your Bluetooth device is turned on, Bluetooth is turned on, and NS-SBAR21F20 is selected. • Turn up the volume on your soundbar. • Turn up the volume on your Bluetooth device. • Make sure that your Bluetooth device is not muted. • Make sure that you are playing music from your Bluetooth device. • Make sure that you have selected the Bluetooth source on your soundbar. • Make sure that your soundbar is not paired to another Bluetooth device. • Make sure that your Bluetooth device is not paired to a different Bluetooth speaker or other device. Insignia Support Louise www.insigniaproducts.com/support
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