“Bought this soundbar w subwoofer 2 days ago. Now the remote no longer works. I have changed the batteries and unplugged sound bar. Still can't seem to get the remote to work. Don't want to go buy a replacement as i just bought this 2 days ago. Any help?”
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I think I had problems with mine as well, but I wasn’t sure if it was me or the product. Keep trying, making sure that the sound bar syncs with the woofer
Sorry, there was a problem. Please try again later.Hi there, We apologize to read that the unit remote control is not working correctly. In this case, we highly suggest to contact Best Buy Customer service an file a R/E as you are still with in the return an exchange window. Gem Insignia Products
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