“How do I keep The number lock on? I’ll be typing on the 10-key with the number lock on, but it keeps switching to the other functions on its own (direction keeps and page up/ down). I’ll hit num lock, and sometimes it helps and sometimes not.”
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It sounds frustrating to have the number lock keep switching off on your Insignia™ 22-Key Bluetooth Scissor Switch Number Keypad. Here are a few steps you can try to keep the number lock on: 1. Check the Battery: Ensure the battery is fully charged or replace it with a new one. A low battery can sometimes cause connectivity issues. 2. Re-pair the Keypad: Disconnect and then reconnect the keypad to your device. This can sometimes reset the connection and resolve any issues. 3. Update Drivers: Make sure your device's Bluetooth drivers are up to date. Outdated drivers can cause connectivity problems. 4. Use the On-Screen Keyboard: If the problem persists, try using the on-screen keyboard to toggle the number lock on. This can sometimes help in maintaining the number lock state. If these steps don't resolve the issue, it might be worth reaching out to our customer support for further assistance. Let me know if there's anything else I can help with!
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