“I have tried pairing the insignia to the following devices and it has not been seen however other devices such as ear buds and speakers are discovered Dell Inspiron Windows 11 Acer windows 10 Android tablet and a phone versions 13 and 15”
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Sorry, there was a problem. Please try again later.It sounds frustrating that your Insignia 22-Key Bluetooth Scissor Switch Number Keypad isn't pairing with your devices. Here are some troubleshooting steps you can try: 1. Slide the power switch to "ON". - Press and hold the "Tab" key for 3-5 seconds until the blue LED starts flashing. 2. Check Bluetooth Settings: - Make sure Bluetooth is enabled on your devices. - Look for "Insignia BT3.0 Numeric KB" or "Insignia BT5.0 Numeric KB" in the list of available devices. If both options are available, select "Insignia BT5.0 Numeric KB" for a faster connection. 3. Ensure the keypad is within 10 meters (32.8 feet) of the device you're trying to pair it with. 4 Ensure the AAA battery is properly installed and has sufficient charge. 5. Sometimes, restarting both the keypad and the device you're trying to pair can resolve connectivity issues. 6. Ensure there are no other Bluetooth devices interfering with the connection. If these steps don't resolve the issue, there might be a problem with the keypad itself. In that case, contacting Insignia customer support or visiting BestBuy for further assistance might be the best option. Let me know if you need any more help!
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