“When playing video games using this TV, when I move my character, it's blurry and there is a reddish outline around the character/other objects on screen, how do I make this stop?”
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Hi Brett, To check if this is just a minor glitch or an internal problem with the set,please follow the steps below: 1.Unplug your TV from the power outlet. 2.Remove all connections from the back of the TV. 3.While everything is unplugged, press and hold the "POWER" button on your TV for 60 seconds. 4.Plug all connections at the back of your TV making sure all of them are properly connected. 5.Plug the set to the power outlet, if possible, try to connect to a different power outlet or a surge protector. 6.Turn it on and test it. And please try to replace different HDMI connections. For further assistance, please contact our Customer Service directly at 1-877-467-4289 Monday to Saturday 8 a.m. to 9 p.m. CT to sort this out. Insignia Support Shella https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
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