“We have had the dishwasher for about a week. Every time we use express, the time shown for the cycle is 2 hours and 8 minutes. The express is supposed to take around 60 minutes. What can we do to get the Express feature to work properly?”
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It sounds like there might be an issue with the settings or sensors of your dishwasher. Here are a few steps you can try to resolve this: 1. Sometimes, resetting the dishwasher can resolve timing issues. You can do this by turning off the dishwasher, unplugging it for a few minutes, and then plugging it back in. 2. Ensure that there are no obstructions in the spray arms or filters that might be affecting the cycle time. 3. The sensors might be dirty or blocked. Cleaning them can sometimes resolve timing issues. Refer to your user manual for instructions on how to clean the sensors. 4. Make sure you are selecting the correct cycle. Sometimes, the dishwasher might default to a different cycle if the express cycle is not properly selected. 5. If the issue persists, it might be best to contact Insignia customer support for further assistance. They can provide more specific troubleshooting steps or arrange for a technician to check the dishwasher. I hope this helps! Let me know if you need any more assistance.
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