A:AnswerWas able to move thru standard door but you have to get the door off by the hinges ….. actually getting the joint rods off and taking the door off, then rolling it in the room by lifting the front of the chair
A:AnswerI understand that the "run" capacitor for the air-pump motor is often the problem. An electrical tech/appliance repair person should be easily able to find and replace this approx $25 part.
A:AnswerHi Insignia Customer! thank you for your interest in Insignia™ - 2D Zero Gravity Full Body Massage Chair - Black with silver trim. Unfortunately, our massage chair can only massage your arms but not your hands. For more product information, you can check the link below. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-2d-zero-gravity-full-body-massage-chair-black-with-silver-trim/6405497.p?skuId=6405497
A:AnswerHi Customer, we appreciate your inquiry! Insignia™ - 2D Zero Gravity Full Body Massage Chair - Black with silver trim (Model: NS-MGC300BK1) comes with a 1-year warranty for both parts and labor. For more information about this product, you may click this link: https://www.bestbuy.com/site/insignia-2d-zero-gravity-full-body-massage-chair-black-with-silver-trim/6405497.p?skuId=6405497.
Carlo | Insignia Support
A:AnswerHi Andrei,
You can check the manual: https://files.bbystatic.com/86OO9MPYMjQKVr1fUoRMdQ%3D%3D/User%2Bguide
For more product information, please contact Insignia Support at (1-877-467-4289) or via email.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerHi Jcesar,
We truly apologize that the massage chair right foot roller is not working. The product must be checked in order to know what is wrong with it. For further assistance, please contact us at (877) 467-4289 so we will be able to further assist you and know what needs to be done in order to address the issue.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerHi Shrimpy,
This massage chair can be used by a person between 5.7 ft. to 6.2 ft.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerHi there, Yes, please go to https://files.bbystatic.com/86OO9MPYMjQKVr1fUoRMdQ%3D%3D/User%2Bguide for your guide.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerYes, there are two users for the chair, both of us are pretty much the same with height and weight.
It worked well for both of us, but it only lasted for one month and a half.
Thank you
Ruimin
