“Although most everything works well on my new chair I notice that the footrest is continuously falling off it's rail, so I need to keep repositioning the rod back into the two holes so the footrest doesn't dangle. Is that normal?”

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• No

  Answered by Farmer 3 years ago

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• No this is not normal. I wiuld contact Customer Service.

  Answered by Ricky87 3 years ago

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