“I have an apple tv and a Nintendo switch plugged in to the HDMI switch but when I'm playing my Nintendo it turns my tv off randomly. How do I fix this issue?”
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My best answer is to trouble shoot and find out where the issue really lies, between your TV and the insignia or the Insignia and the Nintendo. Eliminate the switcher and plug the Nintendo directly to the TV. If the problem disappears then, there is an issue with the insignia. If it doesn't then your problem could be with either your TV or play station. Go on the Insignia website and lookup to see if that is a common issue with the switcher and they probably have an answer for you. Or better yet look it up on YouTube, they may have a video on it.
Sorry, there was a problem. Please try again later.Hi Papnj19, The "Match TV Power State" feature is designed to make both the console and TV turn on and off together while in TV Mode. To use this feature, select "System Settings" → "TV Settings" from the HOME Menu and turn on "Match TV Power State". You may also need to enable the corresponding HDMI settings on your TV. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance. Insignia Products Nikki https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
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