A:AnswerThank you for your inquiry! The small round cover inside the freezer of your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator, located just below the air outlet, is likely part of the internal air duct system that helps regulate airflow. If it keeps falling off, the issue may be due to a loose or worn clip, a broken or missing tab, or improper alignment when reattaching it. Carefully inspect both the cover and the mounting area for any visible damage or warping. If the clips are intact but not holding firmly, you might try using a small amount of food-safe silicone or removable adhesive putty to help secure it without damaging the appliance.
A:AnswerHi JesM, Thank you for your question, JesM! We’re sorry to hear about the issue with your refrigerator’s door shelves. We understand how important it is for every part of your appliance to be sturdy and reliable.
The good news is that replacement parts may be available directly through Insignia’s support team. They’re best equipped to assist you with finding the exact part you need and ensuring it’s a perfect fit for your model.
For personalized assistance, we recommend reaching out to Insignia Support at 1-877-467-4289. Their team will be happy to help you get this resolved quickly.
— Shiela | Insignia Support
A:AnswerThank you for your inquiry! If replacement parts for the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification are not available on the Best Buy website, you can try contacting Insignia's customer support directly. They can provide information on where to purchase the necessary parts or guide you to authorized service centers that might have them.
Additionally, you can check with local appliance repair shops or online marketplaces like Amazon or eBay for compatible parts. Keith | Insignia Support
A:AnswerThe owner's manual suggests putting this refrigerator on its own circuit but the information sticker inside says that it only uses 1.2 amps of electricity. That's not much but if your microwave and other items come close to the limit of your breaker then this might trip it.
A:AnswerThank you for your inquiry! The power cord for the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is approximately 3 feet long. This should give you some flexibility in positioning the refrigerator near an outlet. Keith | Insignia Support
A:AnswerIt is plug and play with water lines down back of refrigerator to a solenoid, to attach to your existing water supply line ,if you don't have that you might need Greek Squad to instal or a plumber.
