The long door tray snapped on the bottom and cracked off. When I go to partstore.com it doesn't listen the same model number as my unit. I need a new shelf. Does anyone know where I can find one for model NS-RTM18SS2? null

Question

InsigniaCustomerSupport · Accepted Answer

Hello, thank you for contacting us. We appreciate your question regarding a replacement long door tray for your Insignia 18 Cu. Ft. Top‑Freezer Refrigerator (Model: NS‑RTM18SS2). The correct replacement shelf for this model is not available through PartStore, but our support team can provide the exact compatible part and assist with ordering.

Please reach out to us at insigniasupport@bestbuy.com or call 877‑467‑4289 with your model number, and we’ll be happy to help you obtain the correct door shelf.

Narendra | Insignia

MichaelK · Answer

Maybe go in the store and see if an associate can help you from geek squad

“The long door tray snapped on the bottom and cracked off. When I go to partstore.com it doesn't listen the same model number as my unit. I need a new shelf. Does anyone know where I can find one for model NS-RTM18SS2?”

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