A:AnswerHi Titi, thank you for your question. The compatible ice maker for the Insignia 20.5 Cu. Ft. Top‑Freezer Refrigerator with ENERGY STAR Certification (Stainless Steel) is the Insignia NS‑ICEF2W2. Thank you again for reaching out.
Vennila | Insignia
A:AnswerYes, the fridge arrived configured so that the door that opens left to right. However, it comes with the hardware to allow the door to be opened right to left.
A:AnswerGreat question, Speedster! The Insignia™ 20.5 Cu. Ft. Top-Freezer Refrigerator (Model NS-RTM20SS3) uses up to 170 watts of power. That’s the maximum it might pull during active cooling or defrost cycles. Tine | Insignia Support
A:AnswerHi Ebisnks, thanks for reaching out!
Yes, the upper drawer in this refrigerator is movable. We hope this helps you with your decision!
If you have any other questions, feel free to ask.
- Carl | Insignia Support
A:AnswerThank you for your inquiry! The Insignia™ 20.5 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification – Stainless Steel likely has a stainless steel–look finish, which is common for many budget-friendly models. This type of finish is often not magnetic, especially if it's a brushed or coated stainless steel veneer rather than solid stainless steel. Keith | Insignia Support
A:AnswerHi Argonaut,
Thank you for reaching out and sharing your feedback about the Insignia™ 20.5 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification. We're happy to assist with your question!
The Insignia™ 20.5 Cu. Ft. Top-Freezer Refrigerator does not feature an inverter compressor. It uses a standard compressor to maintain the cooling efficiency and performance.
If you have any further questions or need assistance, feel free to reach out to our customer support team. - Emman | Insignia Products
A:AnswerThank you for your inquiry! To exit demo mode on the Insignia™ - 20.5 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel (NS-RTM20SS3) refrigerator, you typically need to press a specific combination of buttons. According to the user manual, you can try pressing and holding the "Freezer" and "Refrigerator" buttons simultaneously for about 5 seconds. You should hear a beep or see the display change, indicating that demo mode has been deactivated. If this doesn't work, refer to the user manual for detailed instructions or contact Insignia customer support for assistance. Keith | Insignia Support
A:AnswerHello! The Insignia™ 20.5 Cu. Ft. Top-Freezer Refrigerator (NS-RTM20SS3) has a stainless-steel finish, which is generally resistant to fingerprints but not completely fingerprint-proof. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-20-5-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6507733.p?skuId=6507733
A:AnswerMost stainless steel refrigerators, including the Insignia™ - 20.5 Cu. Ft. Top-Freezer Refrigerator, tend to have magnetic doors. However, it’s important to note that the magnetism can depend on the specific model and the materials used. Many stainless steel refrigerators have a metallic surface that allows magnets to stick, while some may have a plastic coating that does not.
To confirm whether the Insignia fridge is magnetic, you can check the product specifications on the BestBuy website or contact customer service directly for clarification. Alternatively, you could also visit a store to test it if that's an option.
A:AnswerThe Insignia™ 20.5 Cu. Ft. Top-Freezer Refrigerator uses R-600a (isobutane) as its refrigerant. This type of refrigerant is more environmentally friendly compared to older refrigerants like Freon (R-134a) and is commonly used in modern refrigerators.
If you have any more questions or need further assistance, feel free to ask!
A:AnswerYes, the wires at the back of the Insignia™ 20.5 Cu. Ft. Top-Freezer Refrigerator are covered. This design helps protect the wires and provides a cleaner look.
If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerCongrats on your new fridge! For the Insignia™ 20.5 Cu. Ft. Top-Freezer Refrigerator, it typically takes about 24 hours for the ice maker to start producing ice after installation. If you don’t feel water in the tray, make sure the ice maker is properly connected to the water supply and that the water valve is turned on.
If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerYes, it’s normal for the exterior sides of the Insignia 20.5 Cu. Ft. Top-Freezer Refrigerator to feel warm, especially when it’s first plugged in. This is because the refrigerator’s condenser coils, which release heat, are located in the side walls. As the refrigerator works to cool down, these coils can cause the sides to heat up.
If the sides remain excessively hot for an extended period, or if you notice any unusual noises or performance issues, it might be a good idea to contact our customer service team for further assistance. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-20-5-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6507733.p?skuId=6507733
A:AnswerHi Mgriz! Thank you for inquiring about our Insignia™ - 20.5 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification. The only compatible Ice Maker for this unit is the NS-ICEF2W2. If it is currently out of stock in your local Best Buy store, you can contact them again and have them check other stores if it's available so you can have it shipped to your home. If still not available, you can also check other retail stores for availability. I hope this answers your question. If you have any other questions/concerns, feel free to reach out. Have a nice day! - James | Insignia Support |
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerHi Mikie, thank you for letting us know your concern. This refrigerator is frost free, so you don't need to defrost it. If frost forms because of a change in season or temperature, you can manually remove it by unplugging the refrigerator or wiping with a dry towel. Let us know if there is anything we can do to help. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-20-5-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6507733.p?skuId=6507733
A:AnswerThank you for your inquiry! Yes, the Insignia™ 20.5 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification is indeed an energy-saving appliance. The ENERGY STAR certification indicates that the refrigerator meets or exceeds energy efficiency guidelines set by the U.S. Environmental Protection Agency (EPA). Appliances with ENERGY STAR certification are designed to consume less energy compared to standard models, which helps reduce energy usage and lower utility bills while also minimizing environmental impact. So, you can expect the Insignia refrigerator to be more energy-efficient compared to non-certified models of similar size and configuration. Keith | Insignia Support https://www.bestbuy.com/site/insignia-20-5-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6507733.p?skuId=6507733
